Do you have questions about how a credit score is calculated? What is shown in your credit report?

If you answered “yes” to any of those questions, join HFLA of Northeast Ohio for a free, virtual workshop on reading credit reports and understanding the elements that improve or lower you credit score with our community partners at Citizens Bank. HFLA will bring a specialist from Citizens who will walk us through the basics of reading a credit report all the way through to the complexities of understanding the components of your credit score.

We know how important knowing your credit score is and we are here to bring you the resources you need to reach your these goals. We hope you are able to take advantage of this awesome program that will help you find security and open your eyes to the options available to you.

For best results, come prepared with a copy of your credit report so you can follow along! reports are easily obtained at

Wednesday, August 23, 2023 || 6:00 p.m.

Virtual, via Zoom. The link for the workshop will be sent to registered guests.

Register Now


Kiesha Wilson is a Vice President and Multiple-Site Branch Manager at Citizens. With 25 years in the financial services industry, Kiesha has vast working experience in personal banking, credit cards, retirement, and home mortgage.

Kiesha loves helping people meet their financial goals by increasing their financial education, confidence and knowledge of financials services that can assist them.

Kiesha is a proud mom of two children, ages 21 and 19.  She enjoys riding her new Peloton and is a diehard Cleveland sports fan.